Reasonable Accommodation

The United States Court of Appeals for the Seventh Circuit clarified the interpretation of the term “reassignment” under the Americans with Disabilities Act (ADA) by concluding that an employer’s best-qualified policy to fill vacant positions would not automatically establish undue hardship to avoid the granting of a reasonable accommodation request. In EEOC v. United Airlines, the Seventh Circuit reversed the District Court’s dismissal of the Equal Employment Opportunity Commission’s (EEOC) claim brought against United Airlines on behalf of disabled employees who requested a reasonable accommodation in the form of a reassignment but were denied that request because of a “competitive transfer policy.”

In 2003, United Airlines developed “Reasonable Accommodation Guidelines” that detailed the reasonable accommodation process for current employees who were no longer able to perform the essential functions of their job due to their disability. The guidelines indicated that a transfer could be a reasonable accommodation but the transfer process was “competitive.” The competitive transfer policy essentially denied disabled employees requesting a transfer as a reasonable accommodation automatic placement in vacant positions. Instead, disabled employees would only be given preferential treatment and a more qualified candidate could be chosen for the vacant position instead. The EEOC filed this suit on behalf of disabled United Airlines’ employees affected by this policy, asserting that the Americans with Disabilities Act requires employers to advance a disabled employee requesting reassignment as a form of reasonable accommodation over a more qualified candidate so long as the disabled employee can perform the essential functions of the job and such placement does not cause an undue hardship.

The EEOC also asserted this argument in EEOC v. Humiston-Keeling. In Humiston-Keeling, the court held that “the ADA does not require an employer to reassign a disabled employee to a job for which there is a better applicant, provided it’s the employer’s consistent and honest policy to hire the best applicant for the particular job in question.” EEOC v. Humiston-Keeling, Inc., 227 F.3d 1024, 1029 (7th Cir. 2000). In this case, the EEOC requested the Court overturn that decision. In support of their argument, the EEOC cited to U.S. Airways Inc. v. Barnett. In Barnett, an employee of U.S. Airways injured his back but initially invoked his seniority status instead of his disability to obtain a transfer. However, two senior employees subsequently bid for the same position and the disabled employee, after asserting a request for a reasonable accommodation, was denied due to U.S. Airways’ seniority system. The Court determined that under those circumstances, the seniority system was sufficient to meet the employer’s burden of showing the accommodation was unreasonable. The Court noted that the seniority system, although a disability-neutral rule, did not provide an automatic exemption from accommodation requirements. Other facts specific to the situation established an undue hardship.

The New Jersey Appellate Division recently reversed a decision of the Law Division finding that a plaintiff bringing a New Jersey Law Against Discrimination public accommodation disability discrimination claim asserting a generalized lack of access need not make a prior request for assistance or a reasonable accommodation. The court previously found that a request for assistance/accommodation from the public facility was necessary to sustain a public accommodation disability discrimination claim alleging overall lack of access. The Court disagreed and found that Plaintiff’s failure to make such a request does not negate the ongoing obligation placed on owners of places of public accommodation to ensure that all persons, including those with disabilities, can gain access.

In Lasky v. Highstown, the Plaintiff Mr. Gregory Lasky, was not able to access several public buildings and facilities during his frequent visits to Highstown, New Jersey because the facilities (including buildings, sidewalks, and parking facilities) were not built to accommodate him as a paraplegic. Mr. Lasky filed a claim of public accommodation disability discrimination under the LAD which was dismissed because the court found he failed to request assistance or an accommodation prior to filing his lawsuit.

In reviewing the lower court’s ruling, the Appellate Division looked to the legislative history of the New Jersey Law Against Discrimination. The Court specifically distinguished situations where the plaintiff brings a claim alleging lack of overall access from those where plaintiff alleges a lack of specific adaptations necessary to accommodate that person’s particular disability. Cases brought under the New Jersey Law Against Discrimination for lack of overall access to places of public accommodation do not require advance notice and/or a specific request for accommodation. Therefore, under the New Jersey Law Against Discrimination, Mr. Lasky would be able to sustain a public accommodation disability discrimination claim where Highstown failed to provide him access to sidewalks, the library, the municipal hall, the Army Navy Memorial and parking as a disabled paraplegic (N.J.S.A. 10:5-1 to -49). In contrast under Title II of the Americans with Disability Act, a plaintiff may be required to request an accommodation prior to filing a suit if there is a particularized failure to accommodate as opposed to a general one. However, even in particularized claims, plaintiff will not be required to make a prior request if the need for accommodation is obvious due to the nature of the person’s disability.

Articles Posted in Reasonable Accommodation

Employer’s Best-Qualified Policy to Fill Vacant Positions does not Negate Requirement to Provide a Reassignment Reasonable Accommodation under the Americans with Disabilities Act

Court Finds No Need to Request Accommodation For Overall Access to Public Facilities Before Filing Suit under the New Jersey Law Against Discrimination